In My customers you can see which organizations receive or request product information about your products via PS in foodservice.
The overview is compiled on the basis of:
- assortment lists of wholesalers;
- purchase lists from end users, such as caterers, healthcare institutions and hospitals.
What do you see in My Customers?
For each customer, you can see which products are in the range or on the purchase list of this organization.
This gives you insight into where your product data is going. In addition, the overview helps you to keep your assortment up to date.
For example, you can see:
- which customers request your products;
- which products a customer of yours has in their range;
- which products may still be missing;
- which products are still being requested while they are no longer available.
Why is this overview useful?
With My customers you can check whether the products that your customers use are actually and up-to-date in PS in foodservice.
Do you see that a customer requests a product that is not yet in PS? Then you can add the product via Data Entry.
Is a product still requested while you no longer deliver it? Then check whether the product can be removed from the relevant customer's range and make sure that the product status in PS is correct.
This way you not only keep your own assortment up to date, but you also ensure that your customers have the right product information.